Legal

Privacy Policy

Last updated: October 2026

At Restore X Physio, we take your privacy and the security of your medical and personal information very seriously. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and patient portal.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, date of birth, contact details (email, phone number), and address.
Medical Data: Health history, treatment records, physical assessments, and exercise logs directly related to your care.
Usage Data: Information on how you interact with our website, including IP address, browser type, and page visits.

2. How We Use Your Information

The information we collect is strictly used to provide you with the best possible care and improve our services:

To schedule appointments and manage your treatment plan.
To communicate with you regarding your recovery, appointments, or administrative updates.
To personalize your home exercise programs and monitor your progress.
To comply with healthcare regulations and legal obligations.

3. Data Security and Confidentiality

We implement industry-standard security measures, including encryption and strict access controls, to ensure your health data remains confidential and secure against unauthorized access. Only authorized medical and administrative staff have access to your health records.

4. Data Sharing and Third Parties

We will never sell or rent your personal information to third parties. We may only share your data:

With other healthcare providers, specialists, or insurance companies only with your explicit consent.
When legally required by law enforcement or public health authorities.
With trusted service providers (such as cloud hosting) who adhere to strict data protection agreements.

5. Your Rights

You have the right to access, review, and request corrections to your health records. You may also request the deletion of non-essential data, subject to medical record retention laws.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our administrative team at:

Use our contact form and our administrative team will respond.